Privacy Policy

1. Introduction

7tk71 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in clear, plain English what information we collect, why we collect it, how we use and store it, and the rights you have over your own data. It applies to all users of the 7tk71 website and any related mobile or digital services, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

By accessing or using 7tk71, you acknowledge that you have read, understood, and agree to the practices described in this document. If you do not agree with any part of this policy, please discontinue use of the platform. Players must be 21 years or older to register and use this service.

2. Information We Collect

We collect personal data in several ways: directly from you when you register or use our services, automatically through your device and browser, and occasionally from trusted third-party partners for verification purposes. The categories of information we collect include:

• Identity information: full name, date of birth, gender, and a government-issued ID or passport number for KYC verification purposes.
• Contact information: email address, mobile phone number, and residential address (city or district level — for example Dhaka, Sylhet, Cox's Bazar).
• Financial information: transaction records, deposit and withdrawal history, payment method type (e.g. bKash, Nagad, Rocket, Upay, Visa, Mastercard). We do not store full card numbers.
• Technical data: IP address, device type, operating system, browser version, session timestamps, and gameplay logs used for security monitoring and fraud prevention.
• Communication records: messages sent to our customer support team, feedback submissions, and any correspondence you initiate with us.

3. How We Use Your Information

The personal data we collect is used exclusively to operate, maintain, and continuously improve the 7tk71 platform. We do not use your data for purposes beyond those listed below without your prior consent. Specific uses include:

• Account creation and management: verifying your identity, maintaining your player profile, and enabling secure login.
• Processing transactions: handling deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card networks in Bangladeshi Taka (BDT).
• Customer support: using your contact information and account history to resolve queries, investigate disputes, and provide assistance.
• Responsible gaming compliance: monitoring account activity to identify problem gambling patterns and enforcing self-exclusion or deposit limit requests as required.

4. Data Storage and Retention

Your personal data is stored on secure servers. We retain account data for as long as your account remains active. If you choose to close your account, we will retain certain records for a minimum period required for legal, regulatory, or dispute-resolution purposes. After this retention period expires, your personal data will be deleted or anonymised.

All financial transaction logs are retained for a minimum of five years to comply with applicable financial record-keeping standards. These logs do not include sensitive payment credentials such as full card numbers or mobile banking PINs.

5. Cookies and Tracking Technologies

7tk71 uses cookies and similar technologies (such as local storage and session tokens) to provide core functionality, improve performance, and analyse how players use our platform. We categorise our cookies as follows:

• Essential cookies: required for the platform to function correctly, including login session management and security tokens. These cannot be disabled.
• Preference cookies: store your language, display, and game settings so they persist between sessions.
• Analytics cookies: collect anonymised usage data to help us understand which features are most popular and where platform improvements are needed.

You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies will affect platform functionality and may prevent you from logging in.

6. Sharing Your Information

7tk71 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share strictly limited, necessary data with trusted service partners solely to deliver our platform's core services. These partners include payment processors (such as the networks behind bKash, Nagad, and card schemes), identity verification providers for KYC checks, and technology infrastructure partners who host or maintain our platform under strict data confidentiality obligations.

We may also disclose your information where required by law, a court order, or a regulatory authority. In all such cases, we will only disclose the minimum data necessary and will, where legally permitted, notify you of such a disclosure.

7. Your Rights Over Your Data

As a user of 7tk71, you have the following rights concerning the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with your registered email address and a brief description of your request.

• Right of access: request a copy of all personal data we hold about you.
• Right to rectification: ask us to correct any inaccurate or incomplete personal data held in your account.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: ask us to temporarily pause the processing of your data while a complaint or correction request is being resolved.

8. Security Measures

7tk71 employs a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. These include SSL/TLS encryption for all data in transit, secure password hashing, two-factor authentication options, regular security audits, and strict internal access controls limiting which staff members can view account data.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage all players to use a strong, unique password for their 7tk71 account, enable any available two-factor authentication, and contact support immediately if they suspect any unauthorised access to their account.

9. Children and Age Verification

7tk71 is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. During registration, all users must confirm they are 21 years of age or older. We employ age verification procedures as part of our KYC process to enforce this requirement. If we discover that personal data has been collected from an individual under 21 without parental or guardian consent, we will delete that data promptly.

• Registration is open only to adults aged 21 and above.
• KYC identity checks are conducted to verify age at the point of registration and before processing first withdrawals.
• Accounts found to belong to underage players will be suspended immediately and all associated funds will be handled in line with our terms.
• If you believe a minor has accessed 7tk71, please report it immediately to [email protected].

10. International Data Transfers

7tk71 primarily stores data on servers located in secure data centres. Some of our technology partners and service providers may be based outside Bangladesh. Where data is transferred internationally, we take steps to ensure it is handled with the same level of care and protection described in this Privacy Policy, including contractual data protection clauses with all relevant partners.

We will never transfer your data to a jurisdiction that does not provide an adequate level of personal data protection without your explicit consent.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice before the changes take effect.

Your continued use of 7tk71 after any changes to this Privacy Policy will constitute your acceptance of the updated terms. We encourage you to review this page periodically so you are always aware of how we handle your personal information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7tk71 handles your personal data, please contact our dedicated support team. You can reach us by email at [email protected]. Our team is available 24/7 and will respond to all privacy-related inquiries as promptly as possible. We are committed to handling your concerns with transparency, respect, and care.